Privacy notice
This privacy policy informs you about the privacy of all users of our website. We are entitled to change this privacy policy at any time. Please check our website regularly for changes to this privacy statement. Your continued use of our products and services constitutes your agreement to any changes.
Collecting Personal Information
As a user, you do not need to register to gain access to most areas of our website.
When you access our website, the following information is stored in log files: Your IP address, date and time of your access, browser request and general information about your operating system and browser. This usage data forms the basis for statistical, anonymous analyses in order to identify trends and improve our website and offers accordingly.
You may need to provide us with limited personal information in order to obtain certain services. For example, the following services require your registration:
Subscribe to our newsletter
Subscribers to our newsletter receive information about new services and special offers. Only basic, personal data such as your name and email address are required for registration.
For verification purposes, we will send you a confirmation email immediately after completion of the registration process. During this process, we may also store your IP address and the date and time of registration. The personal data collected as part of your registration will be used to send you our newsletter.
Further information about our newsletter service provider can be found below (“Newsletter and promotions”).
Booking requests and other personalized services
You are required to provide us with certain personal information if you wish to book ski or snowboard lessons or otherwise receive personalized services or products from us.
This personal information includes your name, contact information and, where applicable, date of birth, gender or preferred language. We may also collect sensitive personal information (such as health-related data) when you provide us with such information (such as diet restrictions). We may also collect personal information that you provide to us through third parties. It is your sole responsibility to obtain the consent of such third parties to share your personal information with us. Please also refer to our corresponding forms for the type of personal data that you must provide (booking request form, event form, etc.).
We may forward your data to our ski or snowboard instructors and, if necessary, contact your hotel to get in touch with you.
Feedback
Your satisfaction is very important to us. We invite you to give us your feedback via our feedback form offline or on our website. You will be asked to provide limited personal information such as your name and contact details. We may forward your feedback to the person you refer to, contact you after your feedback and mention your feedback on our website in anonymous form.
Contact Form
You may use a contact form if it is made available on our website. When you use the contact form, you will be asked to provide limited personal information such as your name, email address, telephone number and the message you wish to send us. We may use this information to contact you or respond to your message.
Security and Disclosure
We protect the confidentiality and security of your personal information. Access to such personal data is limited and we have taken reasonable technical and organizational security measures to protect such personal data from loss, misuse, unauthorized access or alteration and unauthorized disclosure. Your personal data will only be processed and stored in Switzerland and will not be disclosed to third parties unless otherwise stated in this Privacy Policy. We will ensure an adequate level of data protection when personal data is transferred to third parties or foreign jurisdictions.
We may share your personal information with the following recipients and for the following purposes:
to our service providers (see in particular the section “Newsletter and promotions”);
to other companies within our group for the purposes described in this Privacy Policy; to process a request with services that are not, or not exclusively, provided by us; if you specifically request us to do so;
if it is necessary to comply with a court order or a legal or regulatory requirement; or if the disclosure of such personal information is reasonably related to the sale or other disposal of our business or parts thereof.
Cookies and Google Analytics
Cookies are text files that are placed on your device to analyze how users use a Web site. After the browser session, most of the cookies we use are deleted from your device (“session cookies”). Other cookies remain on your device (“persistent cookies”) and allow us to recognize them the next time you visit our website. This allows us to improve your access to our website and your experience with our website. You can prevent the storage of persistent cookies by deactivating them via your browser settings. Please note that disabling cookies may affect your browser experience.
Our website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of our website is generally transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google in advance within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will a full IP address be transmitted to and truncated by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. In addition, you can prevent data generated by the cookie and related to your use of our website (including your IP address) from being collected and processed by Google by downloading and installing a browser plug-in at the following link: http://tools.google.com/dlpage/gaoptout?hl=de=en.
This website uses Google Analytics with the extension “anonymizeIP ()”, whereby the IP addresses are shortened before further processing in order to exclude direct connections to persons.
Social media platforms
We offer plugins for various social media platforms that you are welcome to use. We are not liable or responsible for any misuse of the personal information you provide through social media platforms by third parties. We encourage you to familiarize yourself with the privacy policies of each social media platform.
Facebook plugins (“Like” button)
On our pages are plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, integrated. You can see the Facebook plugins on the Facebook logo or the “Like” button on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. This gives Facebook the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate visiting our pages with your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook’s privacy policy at https://www.facebook.com/about/privacy/ If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of Facebook before visiting our website.
Twitter Plugins
Functions of the Twitter service are integrated on our pages. The plugins are recognizable by a Twitter logo (bird outline / relief).
These features are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and shared with other users. This information is also shared with Twitter. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter. Further information can be found in Twitter’s privacy policy at http://twitter.com/privacy
You can change your privacy settings on Twitter in your account settings at http://twitter.com/account/settings
We receive a variety of different types of information that you and Instagram API provide to us when you create and use our widgets or our website.
We use Instagram API to retrieve information about photos from a particular username or hashtag. We use only basic data such as image links, tags, and captions. We do not store Instagram images and videos on our data servers. We only need their URLs. Images in our widgets come directly from Instagram.
YouTube Plugins
Our website uses, among others, the provider YouTube to integrate videos. YouTube is operated by YouTube LLC with headquarters in 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc., headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
When you view a page on our site with such a plugin, it connects to the YouTube servers and displays the plugin. This transfers to the YouTube server which page(s) of our website you have visited. If you are registered as a YouTube member, YouTube links this information to the corresponding personal user account. If the plugins are used, for example, by clicking the start button of a video, this information is also associated with the user account. You can prevent this link by logging out of your YouTube account and other YouTube LLC and Google Inc. user accounts before using our site and deleting the relevant cookies.
For more information about YouTube (Google) data processing and privacy, please visit https://www.google.com/policies/privacy/
Newsletter and promotions
We may use your personal information to contact you with newsletters, marketing or promotional material or other information that may be of interest to you.
You will only receive newsletters if you have subscribed to our newsletter service (see above). Our newsletters contain tracking pixels that allow log file recording for statistical analysis of our newsletter campaigns. We can see if and when an email was opened and which links were activated in the email.
We use MailChimp to provide us with an email marketing service. MailChimp is represented by The Rocket Science Group LLC, 675 Ponce de Leon Avenue NE, Suite 5000, Atlanta, GA 30308 USA. We store your email address only on Mailchimp for the exclusive use of email marketing services. You may opt out of receiving these or other communications from us by contacting us at office@ski-academy.ch or by following the unsubscribe link or instructions in any email we send you.
Your Rights
We will delete your personal data collected by us as soon as all processing purposes have been fulfilled and insofar as there are no legal storage obligations.
You have the right to request access to the personal data we hold about you, to correct any inaccurate personal data, to restrict access to and delete any personal data. If you also believe that your rights have been violated under applicable data protection laws, you can file a complaint with the appropriate data protection authority.
If you have any questions, please contact us at office@ski-academy.ch or write to us at Ski Academy GmbH, Gotthardsstrasse 58, 6490 Andermatt, Switzerland.